Please note that our office will be closed for holidays 05/10/24 until 05/20/24., Orders received during the holidays will only be processed once we're back, all others will be prepared and shipped without delay. Thank you very much for your understanding.

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How do I report a faulty item?

Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail. In order to do this we ask that you contact us through your account using the online message centre. Please provide details of the fault and where possible attach pictures to your message.
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