Please note that our office will be closed for holidays 05/10/24 until 05/20/24., Orders received during the holidays will only be processed once we're back, all others will be prepared and shipped without delay. Thank you very much for your understanding.

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What should I do if I receive an incorrect item?

We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience. We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.
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