Please note that our office will be closed for holidays 05/10/24 until 05/20/24., Orders received during the holidays will only be processed once we're back, all others will be prepared and shipped without delay. Thank you very much for your understanding.

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Will you refund my postage costs for a return?

We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance: -If we sent you the wrong item -If the item is damaged or faulty -Where you are returning a substitute item which you do not want to keep We will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods. We will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.
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